IMPORTANT INFORMATION
Our special programs start in our well-being circuit and allow access to the following facilities and services:
Fitness area (cardiovascular, muscle-building, and training hi-tech functional equipment)
Personal training programs
Indoor heated pool
Sauna, steam baths, and hydromassage
Scottish showers
Hydration and fruits
Medical assistance
Changing rooms with linen and toilette amenities
Individual lockers
Open hours Fitness area: Monday to Sunday from 7 AM to 9 PM Wellness area: Monday to Sunday from 8 AM to 8 PM Treatments: Monday to Sunday from 10 AM to 6 PM Indoor pool 19th floor: Monday to Sunday from 8 AM to 8 PM Outdoor pool 3rd floor (seasonal): Monday to Sunday from 10 AM to 7 PM RECOMMENDATIONS Reservations We recommend that you make your reservation by calling extension 7509, or personally at the Spa’s Front Desk from 9 AM to 7 PM. Appointments We suggest that you arrive 20 minutes before your appointment to relax and enjoy your Spa program in full. If you arrive late, the treatment time will be shorter and you will not be able to take full advantage of the program. The cost of the program will be the same, regardless of the time of arrival at the spa. Attire For added comfort, you will be given a robe and slippers, and offered a locker for your personal belongings. We recommend not to bring valuables. Etiquette Please take a shower before any treatment. Cancellation policy We kindly request that cancellations be made 3 hours prior to scheduled appointments. Otherwise, the cost of the canceled treatment will be added to the relevant room rate. Health information Please fill out the form you will be given at the spa. The information provided will help us design a personalized treatment program. Spa stay The Spa is an exclusive area for guests using the spa facilities, so they are free to enjoy a tranquil and relaxing environment. Children Children under 16 are not allowed in the Spa. Children can make use of the heated pool. Tips Treatment rates do not include tips. Check availability https://forms.gle/Mrg5eFmVqZLci74L7 Gift certificates https://giftvouchers.alvearhotels.com/ |